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3.1.5 Content and Applications

Relevance and Usability. ICT's capability to achieve development goals will not be effectively leveraged without content that is responsive to user needs and local conditions, in a language that is commonly understood, and with technical specifications that are sensitive to the actual use and working environment of users.71 Partnerships between community networks and the private sector are key in this area, as are consultation mechanisms that facilitate bottom-up approaches and inclusiveness.

Language Compatibility. In many developing countries, problems also arise because standard fonts for local languages are unavailable.72 External partners (public, private and citizens in diaspora) can play a key role in this area.73

Affordability. Unaffordable access is probably the single most important reason for low use of ICT in developing countries. National ICT strategies can facilitate mechanisms for subsidized use and can support reform measures that would lead to the reduction of costs and access charges.

Development Applications. In addition, there is a need to build applications that are focused on achieving development goals. These range from those that enhance e-government and e-governance processes, to those that apply ICT to specific development goals, including health, education, empowerment, environmental sustainability and support of employment and enterprise creation.

 

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